Contact · The Roster
however you reach us, we answer.
Questions about an order, a piece you have consigned, or how any of this works? Write to us here and your note reaches the right desk. Prefer your own inbox? The direct addresses are below. Either way, a person reads it and a person replies.
Send us a note.
Tell us who you are and what you need. Pick a subject so it lands with the right person, and we will come back to you by email.
Reach a desk directly.
If you already know who you need, write to the right address and skip the form.
Order support
Tracking, delivery, returns, or anything about a purchase you have made.
support@theroster.storeSelling & consignment
Applying, your storefront, payouts, or a piece you would like to send in.
seller-support@theroster.storeManage your consignment
Want to withdraw your items or wind down your storage with us? Start here and we will handle it.
storage-cancel@theroster.storeA reply, from a person.
Every message reaches a member of our team, not an autoresponder. We aim to reply within two business days, and often sooner.
Your privacy is part of the service. We use what you send only to help you. We never expose a seller's identity or a buyer's details, and nothing you tell us is shared.
Chasing an order already placed? Our Order help page answers the common questions. Thinking about selling? Start with the Seller FAQ.
Founding roster is open
ready when you are.
Selling with us starts with a short application. No sensitive information to begin, and no obligation until you decide to send a box.
